Analysts estimate that 90% of all organizations lack the visibility to effectively manage their mobile and wireless expenses.
Every corporation has its own wireless culture and requires a uniquely tailored wireless expense management solution. mindWireless tailors each Outsourced Wireless Management program to meet the unique requirements of each client to deliver a complete solution for controlling mobile and wireless expenditures.
We guide you through the entire wireless management lifecycle, from understanding your existing inventory through establishing and implementing the right carrier contracts, validating monthly invoices and creating the reports to give you total visibility into your mobile and wireless usage.
Our Outsourced Wireless Management is based on proven wireless best practices and encompasses six critical functions.
- Cellular Asset Tracking – By collecting information from the carriers and enrolling each of your employees, we create a baseline inventory to fully understand your entire mobile and wireless asset investment. This often uncovers devices that you might not be aware of or be tracking today (e.g. personal devices that are being reimbursed via expense reports).
- Wireless Policy Development – Our team of wireless industry professionals will help you develop a policy tailored to the unique needs of your organization to take you from contract negotiations through appropriate employee use of wireless devices. Check our Corporate Wireless Policy Guide for an example.
- Wireless Optimization – Our proven analytics and processes, tied to the powerful and flexible mW SMART technology platform, will deliver significant and consistent savings on your wireless expenses.
- Cellular User Support – You get single-point-of-contact through our dedicated Wireless Help Desk, with individualized and responsive end-user support to all of your cellular users. We'll handle everything from orders and plan changes/terminations to technical questions about features and functionality.
- Wireless Expense Management – We'll process and validate your invoices to make sure that you get the full value and the appropriate discounts from your carrier contracts. Because we are not affiliated with any carrier, we help keep them honest.
- Wireless Reporting – Reports tailored to your information requirements will highlight the specific KPIs and metrics as they relate to your firm's cellular usage. You'll quickly see usage trends and “top talker/top user” reports. We'll also alert you to policy and economic issues to watch.
When applied to managing your wireless program, we free you from the hassle of managing this growing problem, while saving you up to 40% of your current spend. And, we provide unprecedented control and visibility into your mobile and wireless usage.
Contact mindWireless to become part of that elite 10%. Let mindWireless outsource the management of your wireless program quickly, professionally and with minimal impact on your existing resources.
